As a manager, do you wonder.... how do we do more with what we have now?
The workplace is more than the built environment, it's everything that serves the work and the people as they do the work. Wherever they are. Whenever they work. However they work.
There is lots of information about the work environment. How do the following all fit together?
- unplanned leave
- diversity program outcomes
- occupancy rates
- equipment utilisation
- near miss reports
- worker's compensation claims
- training requests
- engagement survey data
- equipment defects
- KPIs for productivity
- noise surveys
- wellness surveys
- early intervention
- performance management
- workforce planning
- work and job design programs
As a executive or manager in a government department day to day work is not just about setting up and managing performance, it is also about balancing that performance with compliance and assurance, and connecting efforts for these two areas with the whole of the enterprise.
One moment you are working on recruitment, another on program resources. Next, it's writing a compliance report and then co-ordinating work with another department. How can you see where the strengths and weaknesses are of the system of work across all of these areas in one place and win the resources and support you need?
Stories count.... here are some of the benefits:
Capturing people's experiences will give you
- a consistent system for benchmarking for performance across sites and programs over time
- make compliance for change management easier for work health and safety requirements
- early indicators and warnings of issues in the current work design before they escalate eg noise, space allocation, fittings,
- improved detail in briefs for procurement eg to architects, interior designers
- staff input to assist plannig for training
- timely reporting of defects in a new building
- a non-invasive option to assess mental health issues / psychosocial issues alongside body stressing and physical health issues